What happens if additional damages to my car are found during repair?
Typically, the original estimate will only include visual damage. Once the vehicle is in the repair stages, hidden damage may be found. This is normal for most repairs due to the complexity of today's vehicles. 5 Points Automotive Services will work directly with the insurance company should supplemental damages be found. In most cases, supplemental communication goes smoothly with the insurance company to repair your vehicle to pre-accident condition. However, there may be times 5 Points Automotive Services may need your assistance with supplemental needs. Supplemental damage, which is above and beyond the original estimate in many cases, will be directly billed to the insurance company.
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