5 Points Automotive Services

Who pays for my repairs?

In many cases, the insurance company will issue you the customer, the original insurance check.   In other cases, the insurance company may pay 5 Points Automotive Services directly for the repairs.   If the check is made payable to only you and/or your spouse, you will be able to sign the original insurance check over to 5 Points Automotive Services at any point during the repair process or at the end of the repairs.   Please look closely, your name may not be the only one on the original insurance check, your lien or leaseholder may be on the check; it is your responsibility to have the lien or leaseholder endorse this check.

5 Points Automotive Services can assist you the paperwork that your lien or leaseholder may need.   It is our policy that a vehicle may not be released until payment is received by the insurance company or the customer.